The latest information about Capital Machinery Limited
We are excited to share that two of our colleagues, Barry and Robert, participated in the 2024 Caterpillar Dealer Intermediate Leadership Training (I-LEAD) held in Shunde, China, from December 2 to 9. This eight-day training program brought together 29 dealer leaders from across China to engage in classroom learning, problem-solving workshops, coaching sessions, and action learning. The training focused on: Aligning with strategic goals in a challenging market environment Building high-performing teams and improving internal operations Focusing on market trends and digital development Enhancing operational efficiency to achieve optimal financial outcomes We are confident that the knowledge and skills gained by Barry and Robert during this program will positively impact their professional growth and the development of our company, helping us meet the ever-growing demands of our customers.
Guaranteed Inspection 345 has expanded the coverage! Event Title: Guaranteed Inspection 345 Event Start Date: January 1, 2025 Terms & Conditions: Applicable Brands and Products: Caterpillar excavators and wheel loaders sold by Capital Machinery Ltd. Equipment Location: Taiwan main island only (excluding counties or regions below). Eligibility: Equipment under warranty with a signed CapitalCare (maintenance contract) experiencing downtime (non-operational) must be reported via the official Capital Machinery LINE account (@cmltw) under the “Service” menu for online repair requests (refer to the repair process link below). LINE Online Repair Request Hours: Monday to Friday (business days), 08:30–16:00. Response Guarantee: Capital Machinery Ltd. will respond by phone within 30 minutes of receiving the online repair request and dispatch personnel for inspection within 4 hours of completing the call (time is recorded by Capital Machinery’s system). Compensation for Delayed Service: If the above commitment is unmet, Capital Machinery Ltd. will issue a NT$5,000 parts voucher within 10 business days following the first on-site inspection. This voucher can be used for future orders of parts, consumables, or labor with a pre-tax amount exceeding NT$5,000. The voucher is non-refundable, non-transferable, and valid for one year. Final Interpretation: Capital Machinery Ltd. reserves the right to the final interpretation of these terms. Repair Process Link: SOP
To help young students clarify their career paths, the “2024 Youth Employment Elite Program” initiated by the Workforce Development Agency, Ministry of Labor, organized the “Fifteen Essential Courses for Youth”. This program includes workshops, guest lectures, and corporate visits to provide students with insights into industry trends and broaden their career perspectives. Recently, students from the Department of Mechanical Engineering at Taipei City University of Science and Technology participated in a company visit to CML. During the visit, students gained firsthand exposure to the operational model and future developments of the machinery and equipment industry, equipping themselves with knowledge beyond the classroom. A highlight of the event was the experience-sharing session by our maintenance technician intern, Hao-Hsuan, who is also a student from the same department. His inspiring journey, from theoretical learning in school to hands-on practice in the workplace, offered valuable career advice and resonated deeply with his fellow students, sparking great interest and engagement. CML is honored to have participated in this initiative, which bridges academia and industry. By providing students with real-world learning experiences, we aim to inspire and guide the younger generation toward promising career opportunities. Moving forward, CML remains committed to fostering industry-academia collaboration, building strong connections between youth and industry, and nurturing the next generation of skilled professionals.
SY Lin (Lisa) has been awarded the Employee of the month for November 2024. Lisa has enthusiastically assisted fellow employees in whatever capacity she can, and does so in a professional and engaging manner. Lisa has been nominated for the Employee of the Month several times now already, an indication of the high level of respect that she is held within the company. I would like to thank Lisa for her dedication, professionalism and demeanor, and the way her presence has a positive influence across the company as a whole. Keep up the great work Lisa!!
FS Tsai(蔡逢時 ) has been awarded the Employee of the Month for October 2024. FS has shown his professionalism and dedication toward his work and our customer base, and has earned the trust and respect of both major customers and employees within the E & T group. His great teamwork and focus has been inspiring, and we thank him wholeheartedly for his tremendous ongoing commitment. Great work FS, thanks for all your hard work, CML is grateful for everything you do!!
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