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S.O.S FLUID ANALYSIS

Cat S•O•S™ Services designed to protect the performance and value of your Cat equipment

The Cat S•O•S™ Services Program is a service to protect the performance and value built into your Cat equipment. With state-of-the-art analysis and clear, easy-to-understand reporting, this routine check-up for your oil, coolant and fuel delivers valuable insights you can use to prevent unexpected failures and unplanned downtime.

All you have to do is provide the sample. Our fluid analysis experts do the rest—using proprietary processes, sophisticated chemistry and the latest technology to reveal excessive wear, contaminated fluids or other “unseen” issues. You get reports you can understand and recommendations you can act on, fast.

1. Take a sample: Purchase a sampling kit from Parts.Cat.Com ( PCC ) or over the phone on 0800-000197. For pricing and part numbers, please leave an inquiry below.
2. Create MCC account: Create an account on My.Cat.Com (MCC), this is a web-based hub that provides you with access to all your equipment information
3. Send sample to CML: Use the pre-paid postage bag inside the sampling kit and send or courier your sample to CML, we’ll arrange the analysis ASAP for you.
4. Quick Results: View and analyze your fluid sample information online via My.Cat.Com (MCC) - anywhere and anytime you have an internet connection, or we can offer you the digital report accordingly.

Get Results You Can Trust

The S•O•S Services process is built by Caterpillar scientists and backed by product engineers. Our worldwide testing standards ensure consistent quality so you receive accurate, detailed results every time.

Cost Effective

Effective preventative maintenance is estimated to be three to ten times more cost-effective than unscheduled maintenance and repair. In many instances, S.O.S has detected the need to replace a small part, which has prevented the failure of a major component. Moreover, our fluid analysis is more than just predicting failures. It also allows you to extend the oil change cycle scientifically -- sounds tempting, right? The establishment of scientific oil change interval needs to establish a database tracking, please cooperate with the experts of Capital Machinery, in order to establish the most suitable for your oil change cycle, greatly save your operating costs.

Enjoy Complete Condition Knowledge

Your fluid data is integrated with other vital condition monitoring information—giving you insights into health, performance, location and more.

Mixed Fleet? We Have You Covered

Our team knows engines and components better than anyone, whether made by us or another manufacturer. In fact, about 25% of all samples come from equipment other than Cat. We’re your total solution for mixed fleets.

Increased Re-sale Value by Establishing a Detailed Service History

If you have been performing regular Cat S.O.S service, you will have a detailed record of the condition of your equipment equivalent of a resume. This information may provide a more competitive price for your used machine.


Cat® EMSolutions | Why Fluid Analysis Matters


Cat® Connect Services | SOS Fluid Analysis

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